Engineering vs Evolution
Tim Hartford talks about following the “God Complex” of designing with a great engineer vs taking a genetics-inspired approach of generating many random variations, testing them, and repeating the...
View ArticleLeading Groups to Learn From Accidents
Etsy has created a guide for facilitators investigating why accidents happened there: Debriefing Facilitation Guide: Leading Groups at Etsy to Learn From Accidents (PDF) Notably, they jettison the old...
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No failure, no learning
Tom Peters’ perspective on the enterprise is as true today as it was 10 years ago: too much talk, too little do. If you don’t do, you don’t fail, and if you don’t fail, you don’t learn (not a lot,...
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204 Startup Failure Post-Mortems
If you’re starting up a new company or product, it wouldn’t hurt to scan these 204 Startup Failure Post-Mortems to learn what not to do from startups who fizzled. One in particular, struck me in a...
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Can Good IA Lead to Brand Failure?
Here’s a story about a website I created several years ago that I had considered a success and now, upon reflection, see as a partial failure. When it comes to measuring the success of information...
View ArticleCelebrity Endorsement
This is a fantastic book and should be in every designer & PMs’ collection. https://t.co/UZ9ymWNSu4 — Jared Spool (@jmspool) December 15, 2017 The post Celebrity Endorsement appeared first on...
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Is HP Repeating Nokia’s Mistake?
HP goes up against the iPad Pro with its $599 Chromebook x2 The Chromebook x2 seems to have a lot of potential, but there are some big questions — and not just about whether the hardware is as good as...
View ArticleIs the future of BMW iDrive…Apple CarPlay?
In my book Why We Fail I included a case study of BMW’s iDrive in-car software (here’s a condensed version published by Fast Company). I’ve been following the progress of iDrive over the years. My...
View ArticleAvoid Zoom’s mistake! Understand your customers’ expectations
Zoom has been my go-to online meeting tool for years because it’s easier to use than competitors. So I was surprised recently when they screwed up so many privacy and security issues. It reminded me of...
View ArticleHow Not to Land an Orbital Rocket Booster
The word innovation gets thrown around a lot, but rare is a company who sets an audacious goal, such as recovering a rocket by landing it back on earth, and then works through years of expensive...
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